Kakao Games has confirmed that it will be closing the North America and Europe servers of ArcheAge on June 27th. The main reason behind this is the declining player count which has meant some of the game’s content is not as accessible as it should be for the remaining players. Players will not be able to migrate characters to other server regions for ArcheAge, with those respective regions placing IP blocks in too. The full statement can be read below.

“Dear Inheritors,

As a publisher of games, it is our mission to provide our players with great and enjoyable gaming experiences, so it is with heavy hearts that we announce the official closure of our ArcheAge servers, effective June 27, 2024. After discussing the performance of ArcheAge with XL Games at length, we have concluded that we’re no longer able to provide the MMORPG we envisioned. The declining number of active players means the game’s content is no longer accessible in the way it used to be, and the experience of it is different from what was originally intended. In light of this, we’ve made the difficult decision to terminate the live service of ArcheAge in Europe and North America.

We understand this news is disappointing, for it’s a feeling we share. ArcheAge has been a big part of our lives, and we know many of you have a history with the game many times longer than ours. As we approach the end of this journey, we invite you to join us as we ride into the sunset:

Roadmap:

• Game Access: ArcheAge servers will remain live until 08:00 UTC on June 27, 2024.
• Customer Support: Our support team will be available until September 27 to assist with any inquiries or concerns.

We want to extend our deepest gratitude to every member of Nuia, Haranya, and the Pirates who called ArcheAge home. Your spirit and stories will forever be a part of the legacy we created together. Though our paths may diverge, the memories we made will always remain. For ongoing updates, please keep an eye on our official channels. We are committed to providing a transparent and supportive service until the very last moment.

Thank you for everything,

ArcheAge Team

The development team has released an FAQ and in it they confirm that unused credits and purchased packages are not eligible for refunds, though purchases made in the 14 days prior to the server closure  announcement will be refunded. Credits can no longer be purchased, though the in game marketplace will remain until June 27th. Information stored on the ArcheAge servers will be permanently deleted two weeks after the game’s closure, though Kakao accounts will remain active.

Source: ArcheAge official site