User Information Exposed from Steam Device and Controller After Cyber Incident on Valve’s European Provider

User Information Exposed from Steam Device and Controller After Cyber Incident on Valve’s European Provider

**Valve Notifies Steam Users of CEVA Logistics Cyber Incident: Risk of Data Breach**

Valve has recently reached out to a specific group of Steam users, particularly those who have bought hardware via the platform, about a cyber incident that impacted its shipping partner, CEVA Logistics, in Europe. This news has surfaced from multiple user reports on platforms like ResetEra and Reddit, where individuals disclosed emails they received from Valve about the situation.

The incident apparently took place between July 29 and August 1, 2023, though Valve asserts it identified the breach on August 7. However, the Dutch news outlet NOS indicated that two companies, Bol and De Bijenkorf, were informed of the cyber event on August 1. The repercussions of this breach are especially troubling for European customers who have interacted with Valve’s hardware offerings, as their personal data may have been exposed.

The communication from Valve reassured users that their Steam account credentials and purchase information stayed safe, but it mentioned that some personal information—specifically phone numbers, addresses, email addresses, and names—could have been revealed during this incident. This revelation raises alarms about possible phishing efforts, with Valve advising users to be alert for deceptive messages that might seem to come from Steam, Valve, or related delivery services.

CEVA Logistics is recognized by Valve as the company in charge of delivering Steam hardware across Europe. Thus, only those who have made hardware purchases in this area could possibly be impacted. The logistics firm holds user information for up to 90 days post-order, indicating that individuals who acquired Steam products from early August onwards might be vulnerable.

In light of the breach, Valve has chosen not to issue a public announcement but is directly notifying affected customers via email. The exact number of individuals whose data may have been compromised is still unclear at this moment.

In conclusion, the cyber incident involving CEVA Logistics highlights the persistent issues of data security in the digital era. Valve’s proactive outreach to affected users is a vital step in alleviating potential repercussions and ensuring that customers are aware of their personal information safety. As the situation unfolds, users are urged to stay alert for unsolicited messages and to check their accounts for any abnormal activity.